Consulting & Strategic Services

Strategy built to help organizations move forward.

The JSO Consulting Group works with nonprofits, higher education institutions, civic organizations, campaigns, businesses, and mission-driven leaders to turn ideas into strategy, strengthen organizations, communicate with purpose, and execute work that matters.

$78M+ Economic Development Supported
$1M+ Grants, Contracts & Awards Secured
50+ Organizations Strengthened

More than advice. Practical strategy.

Strong ideas need more than inspiration. They need structure, thoughtful leadership, credible messaging, systems, and execution. JSO helps leaders organize the next move and build the capacity required to sustain it.

We help turn complexity into clarity.

Our work is grounded in real leadership experience across nonprofit management, higher education, public administration, civic engagement, communications, fundraising, organizational development, and community impact. Whether the need is a strategic plan, stronger internal systems, a public-facing campaign, a new program, an event, or ongoing executive support, we work alongside clients to move from concept to coordinated action.

Built Around Your Organization

No one-size-fits-all playbooks. Each engagement is structured around your goals, capacity, audience, and operating reality.

Strategy + Execution

We help clients think through the strategy and, when appropriate, support the systems, communications, programs, or implementation required to move it forward.

Long-Term Capacity

The goal is not simply to solve today's problem. We help strengthen the organization so it is better positioned for what comes next.

Six areas. One strategic partner.

JSO engagements may focus on one area or combine several service disciplines depending on the needs of the organization, initiative, campaign, or leadership team.

01
Capacity

Nonprofit Strategy & Governance

Strategic planning and organizational support designed to help nonprofits strengthen their foundation, sharpen their direction, increase capacity, and advance their mission.

  • Strategic plans & roadmaps
  • Board development
  • Governance support
  • Resource development strategy
  • Program evaluation
  • Community engagement planning
Explore Nonprofit Strategy
02
Campus

Higher Education & Student Engagement

Consulting for colleges, universities, student-serving teams, and campus leaders seeking stronger student experiences, programs, engagement strategies, and leadership development.

  • Student engagement strategy
  • Retention initiatives
  • Leadership development
  • Campus programming
  • Student support systems
  • Program assessment
Explore Higher Education
03
Civic

Political & Civic Strategy

Strategic support for campaigns, civic organizations, public-facing initiatives, and leaders navigating community engagement, communications, voter outreach, and public leadership.

  • Campaign strategy
  • Voter outreach
  • Civic engagement strategy
  • Messaging & communications
  • Policy research
  • Rapid response planning
Explore Political & Civic Strategy
04
People

HR, Management & Operations

People and organizational systems designed to help teams operate more effectively, build healthy cultures, clarify responsibilities, and strengthen internal management.

  • Organizational structure
  • HR policies & procedures
  • Recruitment support
  • Performance systems
  • Team development
  • Operational improvement
Explore HR & Management
05
Visibility

Brand, PR & Communications

Communications strategy and brand support that help organizations tell stronger stories, strengthen public positioning, engage audiences, and protect their reputation.

  • Brand positioning
  • Public relations
  • Executive messaging
  • Media relations
  • Content strategy
  • Crisis communications
Explore PR & Communications
06
Execution

Program Management & Events

Planning and implementation support for programs, events, activations, community initiatives, conferences, and multi-stakeholder projects.

  • Program development
  • Event strategy
  • Project coordination
  • Vendor management
  • Implementation planning
  • Post-event evaluation
Explore Programs & Events

Bring the strategy into the room.

Julien Serrano-O’Neil is available for keynotes, panels, workshops, retreats, moderation, organizational trainings, and facilitated strategy sessions focused on leadership, nonprofit management, civic engagement, communications, higher education, and community impact.

Nonprofit Leadership & Governance
Civic & Community Leadership
Higher Education & Student Success
Communications & Executive Messaging
Leadership Development
Strategy & Institution Building

From challenge to clear direction.

Every engagement is different, but our work generally follows a straightforward process designed to understand the real need before recommending a solution.

Step 01

Listen

We start with the challenge, goals, stakeholders, timeline, and organizational context.

Step 02

Assess

We identify gaps, opportunities, risks, capacity needs, and the factors shaping the work.

Step 03

Build

We develop the strategy, roadmap, communications, systems, program, or implementation plan.

Step 04

Move

We help translate the plan into action through execution, advisory support, or continued partnership.

Support that fits the work.

Engagements can be structured around a focused need, a defined project, or ongoing strategic support.

Hourly Consulting

Targeted Strategy

Best for advisory sessions, planning support, reviews, coaching, brainstorming, and focused consulting needs.

Project-Based

Defined Deliverables

Best for strategic plans, program development, campaigns, organizational assessments, events, and implementation projects.

Annual Retainers

Ongoing Partnership

Best for organizations seeking consistent strategic access, recurring planning, advisory support, and long-term partnership.

Built for organizations doing meaningful work.

JSO supports organizations and leaders across sectors, with a particular focus on mission-driven institutions, community-centered initiatives, and teams navigating growth.

Nonprofit Organizations
Colleges & Universities
Civic Organizations
Political Campaigns
Foundations
Small Businesses
Community Initiatives
Executives & Leaders
Associations
Mission-Driven Teams

What are you trying to move forward?

Tell us where your organization is, where you are trying to go, and what is standing in the way. We will help determine the service area, engagement structure, and next step that makes the most sense.